Terms & Conditions
The Conditions And The Provisions
Once you use the website for the purpose of purchasing, you will be obligated to follow all terms and conditions.
You should carefully review the list of terms and conditions before you start using our website.
If you do not agree to any law or condition from the list, we advise you not to use our website.
We make it clear that we have the right at any time to amend the terms and conditions on the website without prior notice or warning. You may access the latest version of the Terms and Conditions at any time. In the event that you do not accept the amendments to the terms and conditions, you must stop using this service. If you continue to use this service, you agree to be bound by the amended terms and conditions for using this website.
Terms of use
The use of the Website’s services is only available to persons aged 18 years and over.
If you are a minor (you are under 18 years old), you can use the website services under the supervision of a parent or legal guardian provided that he agrees to abide by the terms of use. The user will be responsible for his use of the site services.
By using the website services, you will be obligated to follow the terms and conditions.
Registration – My personal account
The registration process includes the information (your personal information) that you provide to us to complete your transactions and also to contact you. You must accept the principle of our use and update of your personal information in order to deal with the registration process and to control the confidentiality of your identity during the follow-up process for the delivery of the purchase order.
The information you provide during the registration process is protected data in accordance with the terms of privacy protection.
Your personal information forms part of your record of your interactions with our services. In the event that you use our website, you will be responsible for maintaining the confidentiality of your personal account and password, in addition to preventing access to your personal device, and you are thus responsible for all operations that are performed through your personal account using the password.
The Website shall not be liable to any person for any loss or damage that may arise due to your failure to protect your password or any other information relating to your personal account. If you suspect that there are suspicious operations in your personal account, please notify us by contacting us via WhatsApp 77017017
Product details, stock and prices
Maximum accuracy is observed in displaying product images on the website, but if there is a difference, it will be mentioned in the product details and the website is not responsible for your failure to read the details before purchasing.
Availability of products and prices are subject to change without prior notice.
Shipping, delivery and receiving
The customer service center will contact the customer within 24 hours to confirm the date and place of delivery.
We look forward to serving you better, so we hope you will provide us with a clear address to ensure fast delivery.
The address must include the house number or the apartment number in addition to the street number, the area, the phone number and the person’s name, in accordance with the requirements when purchasing.
Before placing your order, you must check the product specifications very carefully as we cannot take responsibility for your failure to read the details mentioned under each product.
Home delivery is daily, seven days a week, from 3 pm to 10 pm.
The home delivery service only provides home delivery and is not responsible for any installation work that the delivered product may require.
The shipping fee for the home delivery service is calculated according to the address entered, and the customer will be informed of the amount before the purchase process. If the fees are not approved, the customer or the site can cancel the order.
Cancellation of the order by the customer
The customer can cancel the order, but if the representative arrives at home, the customer must pay the delivery fee to the representative and he can cancel the order without paying any additional fees.
Warranty and maintenance
The type of warranty is mentioned in the product details, as the warranty depends on the type of product.
1- All Apple products have a warranty with the authorized agent Ali Bin Ali or Effikes.
2- All other products The warranty period is mentioned under each product.
3- Products that do not have a warranty, they can only be replaced in the event of a malfunction during the first day of use.
All products automatically lose the warranty in case there is any bad use of the product
Privacy policy
All your personal information is stored securely with us.
Note that we do not trade your personal information by any means, including selling or renting to any third party without obtaining your express consent in the first place.
All communication data that we hold is used only to send invoices and the status of requests that are executed by the user and is not used to send advertisements to if the user is personally requested to subscribe to the list of advertisements via the WhatsApp program.
In the event that you object to our processing of your personal information by transfer or use by any means, please send your request by contacting us Via WhatsApp 77017017 Or you can avoid using the website services.
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.
Using browser settings to manage cookies
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.
However, because cookies allow you to take advantage of some of the Website’s essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.
Return Policy
Return and exchange policy
Return and exchange within 7 days from the date of purchase.
Terms of return or exchange of purchases
The product must be in its closed packaging and in the same condition as when purchased.
In the event of a return or exchange, the customer must deliver the item to any of our branches while complying with the above conditions Or if you want us to receive the item, delivery costs will be added.
The customer has the option to return the value of his purchases or exchange it for another product.
To refund the value of purchases made with credit cards, the amount will be refunded through the bank account.
To the customer, within fourteen (14) working days, and the customer must follow up the payment procedures through the private bank branch in it.
Purchases not covered by the return and exchange policy.
Malfunctions and damages resulting from misuse.
Non-conformity of the product upon receipt with the product recorded on the purchase invoice.
All purchases that are codes and vouchers